Carnival Cruise Line is experiencing widespread technology issues that have now caused embarkation delays for three ships on Monday morning, February 9, 2026. The three impacted ships are Carnival Breeze, Carnival Glory, and Carnival Freedom. The issues have been widespread across the fleet, affecting various aspects.

The tech issues have also caused difficulties for other onboard systems, as well as prevented some debarking guests from collecting a favorite cruise vacation souvenir.

Embarkation Delays

Ships that are impacted for both debarkation and embarkation are requesting that incoming guests revise when they plan to arrive at their respective cruise terminals. Carnival Cruise Line has sent out communications to impacted guests, advising them of the change with emails, text alerts, and phone calls.

“We are managing a system-related matter that is impacting our debarkation and embarkation operations and your check-in time is being pushed back,” the email notification explains.

“Please arrive two hours later than your pre-selected Terminal Arrival Appointment (for example, 11:00 AM – 11:30 AM appointment will become 1:00 PM – 1:30 PM).”

All guests must be onboard their respective ships no later than 4:30 p.m. so the vessels can prepare for their planned departures.

The impacted ships are as follows:

• Carnival Breeze – 5-night Western Caribbean sailing from Galveston to Cozumel and Progreso
• Carnival Glory – 4-night Bahamas itinerary from Port Canaveral to Nassau and Celebration Key
• Carnival Freedom – 5-night Bahamas cruise from Port Canaveral to Celebration Key, Nassau, and Half Moon Cay

At the moment, only debarkation and embarkation are impacted, and there are no changes to the ports of call for any of the ships. If the delays become more extensive, however, this could change and itinerary updates may be needed. Guests are advised to opt in to Carnival text alerts for further updates if any additional changes are necessary.

The current tech issues are a continuation of the issue that impacted Carnival Liberty on Sunday, February 8, which also resulted in a two-hour embarkation delay in New Orleans.

Debarkation Impacted as Cards Collected

Where the system outage is affecting various ships, debarkation of guests onboard is also impacted because manual counts are necessary to ensure all guests have left their ships.

This prolongs debarkation as Sail and Sign cards are being collected rather than quickly scanned and returned to guests.

Some travelers are disappointed at this necessary step, as the cards can be fun and unique souvenirs of one’s individual cruises. Carnival’s Sail and Sign cards include individual details such as the ship name, sailing date, dining time, and muster station.

Upset guests have been reaching out to John Heald, Carnival Cruise Line’s brand ambassador, in the hopes that he can help them retrieve those coveted souvenirs, but that will not be possible.

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“I know many of you keep these as a souvenir,” Heald acknowledged. “I wish there was a way that we could give you those keys back, but we can’t. And we can’t reprint them for security reasons as well, so all I can do is hope that that won’t be the only memory you have of your cruise.”

Other Carnival Tech Systems Impacted

While it can be frustrating for cruise guests to experience embarkation and debarkation delays, the issues impacting various Carnival ships have an even more concerning result.

“It affected the navigation and safety systems,” Heald confirmed.

These are the first issues that Carnival Cruise Line must resolve, and the company’s technology teams have been working furiously to correct the errors from the planned maintenance. These safety and navigation errors are corrected before individual ships depart their homeports.

Guests on various Carnival ships have also noted that the Carnival Hub app has been impacted and much more difficult to use since the problems began, with glitches and disconnects becoming common.

Paper copies of the daily Fun Times newsletter are available onboard all Carnival ships. While this may not be as convenient to some guests, and it does not permit such tech-based actions as checking in for dining or messaging other guests, it can be a helpful alternative.

Heald has confirmed that the internet outages and other tech glitches are fleetwide, but the cruise line’s IT department is hard at work to correct the problems.

In the meantime, other onboard operations such as dining, activities, and entertainment are not largely impacted and all the fun is waiting for everyone onboard.

Carnival Cruises Disrupted by Widespread Tech Issues, Delaying Multiple Ships